Frequently asked questions
What exactly does Phantom Studio Labs do?
It turns a simple idea into a finished short-form video. You pick a niche or describe a topic, and our AI writes the script, generates the visuals, adds an AI voiceover, captions, and music, then renders a vertical video ready for TikTok, Instagram Reels, and YouTube Shorts.
How do credits work?
Everything runs on credits. A Story Reel costs 5 credits, and Motion Studio videos cost more depending on the quality tier and length. You buy credits in one-time packs — no subscription — and they don't expire.
Do I need any editing or technical skills?
None at all. If you can type a topic and click a button, you can make a video. The script, visuals, voice, captions, and music are all generated and assembled for you.
Can I use the videos commercially?
Yes — the videos you generate are yours to post and monetize on your own channels. Free accounts include a small watermark and end card; once you've purchased any credit pack, your videos are watermark-free.
What's the difference between Story Reel and Motion Studio?
Story Reel creates narrated videos over AI images with motion and captions — great for history, stories, facts, and educational content. Motion Studio creates real moving AI video with a consistent character, for more cinematic or animated clips.
How long does a video take to make?
Most Story Reels render in just a few minutes. You can start one and keep working — it shows up in your dashboard when it's ready, and it can email you the moment it's done.
What happens if a video fails to generate?
If a render fails for any reason, the credits for that video are automatically refunded to your account — you're never charged for a video you didn't get.
Can I get a refund on credits?
Full details are in our refund policy. In short, because credits are spent generating videos through paid AI services, used credits generally aren't refundable — but if something goes wrong, reach out and we'll help.